OnePlus 5, 5T not able to play Netflix videos in HD

The OnePlus 5T is unable to stream Netflix, Amazon Prime Video in HD

It has emerged that the OnePlus 5T is not able to stream HD content on Netflix, Amazon Prime Video and Google Play Movies as well as other video streaming platforms.

"I would like to know why a £500 phone is not capable of fully utilising these very popular services and if there are any plans to rectify this clearly ridiculous issue". Unfortunately, there are no words on HD streaming capabilities heading for older OnePlus devices or the Axon 7 and M anytime soon. The lack of Level 1 certification is only affecting the DRM protected streaming services that include some of the popular ones like Netflix and Amazon Prime Video. This was pointed out by whatthefunk, a OnePlus forum user. A company spokesperson confirmed the feature was skipped from the start on these devices but didn't elaborate the "why" part. As Android Police explains, level 1 requires that content processing and control operations, which are meant to protect the copyright holder, happen in a "Trusted Execution Environment", which isn't implemented on the OnePlus 5 and 5T.

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Sure, the OnePlus 5T packs a attractive high-res AMOLED display, but how does OnePlus expect you to chill with the phone if it can't stream Netflix in HD? Specifically, both smartphones support Widevine Level 3 DRM, but that doesn't offer HD streaming functionality. Even though it packs the flagship-level hardware including Qualcomm Snapdragon 835 processor and 2160x1080p screen, the phone is only able to stream in standard definition (SD). According to The Verge, a representative of OnePlus says this issue will be fixed in a future software update. Both the OnePlus 5 and 5T comes with support for Widevine Level 3 DRM capable of streaming SD content at best. Apparently, this issue also extends to the OnePlus 5, which was released back in June.

The did not give any time frame or talked about the update for the OnePlus 5.

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